Terms and Conditions

BUYING FROM OUR WEBSITE(s)

Some products (printed items & video access), you can get directly from www.CrystalConcentrics.com. Your clicking to Buy generates a request for links automatically. If that doesn't come through in a timely manner - or in any case - email Kyle@CrystalConcentrics.com to resolve the matter.

A fraction of our actual Crystals are hosted on our sister site www.PowerStoneCrystals.com, where you add whatever you like to your Cart, and you will not be charged automatically. Instead, what we do (and this is unique), is generate an Order/Inquiry that comes through to us, listing exactly what you're interested in. We then check our stock - because occasionally items sell before we have a chance to remove them from the site - and are able to range in on the actual selection that will work best for you.

CUSTOM ORDERS (our specialty!)

Because we go through so much product, and lack the time to upload everything to our site(s), it's best to reach out to us directly (Kyle@CrystalConcentrics.com) with your inquiries. You like natural Citrine, or Sugilite - let us show you what we've got in stock right now! We've got a hundred times more material "live" than appears online. A few photos (and the occasional video), and we'll have your custom selected items off to you in the mail pronto.

IN-PERSON SHOWINGS (our showroom)

If you're in New England, or willing to make the journey, it's well worth it! We've got thousands of specimens in all key varieties - including rarities, Quartz and otherwise - waiting to be seen. Our monthly Open House features a Crystal Sale, Psychic Reader, and Chair Massage (first Sundays, usually). But if your situation merits it, we're happy to arrange a private showing between Open Houses.

USING CREDIT CARDS ON PAYPAL

This is absolutely possible. You do not need to have a PayPal account to check out. Simply click on "pay with a credit card here" to check out easily. Contact PayPal directly if it proves challenging (888-221-1161), or email Kyle@CrystalConcentrics.com to explore other options.

REFUND POLICY

We strive for 100% satisfaction, knowing that we can't please everybody. To that end, we work extra hard on the "front end" to provide images, details, and testimonials regarding what kind of purchase or experience you can look forward to. We welcome your Questions and pride ourselves in the speed and thoroughness of our accommodating communication skills. Therefore, we have an All Sales Final policy on products and event registrations. When you choose items to buy, please make sure they're completely to your liking. Likewise, because we can't make up for lost promotional time, if you're unable to make an event, we cannot refund you. That being said, if there are any other assurances we can give you before you buy, we'll be happy to!

MEDICAL DISCLAIMER

Although I do not believe in the Prescriptive Approach to working with Crystals, I've been advised to include the following official language, which you would do well to read and familiarize yourself with. Please be advised that the information published in print, here on this site, or transmitted electronically - including in all our offerings (virtual or in person) - should not be construed as personal medical advice or instruction. No action should be taken based solely on the contents of this information; instead, readers should consult appropriate health professionals on any matter relating to their health and well-being. The publisher is not a licensed medical care provider. The information is provided with the understanding that the publisher is not engaged in the practice of medicine or any other health-care profession and does not enter into a health-care practitioner/patient relationship with its readers. Readers, Attendees, and Registrants are responsible for their own health and wellbeing - and assume the risk of any injuries or risk to their health - when they fail to consult appropriate health authorities.

THE VALUE OF SHARING

Part of the reward of our group offerings, is public Sharing. You are invited to participate if you're able to be respectful of both our guidance, and the feelings of others - agreeing furthermore to honor others' privacy. You also agree - particularly if an event is going to be made available to others electronically (such as our webinar replays, including your Q&A's) - to allow us to post Comments and Replies. This is true on Facebook and YouTube, where we often use Quotes as Testimonials as inspiration for Blogs and teaching moments.

QUESTIONS?

Kyle@CrystalConcentrics.com