EBay customer question: ‘hi I need better rate and more Sugilite pls’ by Kyle Russell | Oct 7, 2019 | Sugilite Alright, so he did say “pls” (an abbreviation of ‘please’) at the end there – in a nod to the formality of civil dialog – but notice, no introduction, no: “Hello…this is me, I’m from such-and-such…and...